rss99 Privacy Policy —
Your Data Is Our Responsibility
This policy provides a complete overview of how your personal information is collected, stored, and kept secure on the rss99 platform.
This Privacy Policy ("Policy") applies to all users of the rss99 platform. When you create an account on rss99, play games, or use our services, you are considered to have accepted the terms of this Policy. We take your privacy seriously and are committed to keeping your personal information secure.
Scope & Purpose of Data Collection
rss99 collects certain personal information in order to provide its services. The purpose of collecting this information is to manage your account, process transactions, ensure customer support, and maintain platform security. We collect only the information that is strictly necessary to deliver our services.
1.1 Registration & Identity Information
Information we collect when you create an account:
- Full name and date of birth
- Email address and mobile number
- Username and password (stored in encrypted form)
- Relevant details from your national ID card or passport for identity verification
- Address information (where required)
1.2 Financial Transaction Information
We retain transaction-related information at the time of deposits and withdrawals. This includes details of transactions made via bKash, Nagad, Rocket, Upay, or bank transfer. However, we never store your full bank account number or mobile banking PIN.
1.3 Usage & Activity Information
- Time, duration, and frequency of platform access
- Gaming activity and preference patterns
- Device type, operating system, and browser information
- IP address and general geographic location (country level)
Important: rss99 never sells your personal information to third parties for marketing purposes without your consent.
Cookies & Tracking Technologies
The rss99 platform uses cookies and similar technologies to improve the user experience and ensure service quality. Cookies are small text files stored on your device that help remember your browsing preferences.
2.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and security. Disabling these will prevent the platform from functioning properly.
- Functional Cookies: Remember your language preferences and settings.
- Analytics Cookies: Help improve our services by analysing user behaviour.
2.2 Cookie Controls
You can disable cookies at any time from your browser settings. However, disabling essential cookies may limit certain rss99 services.
Data Use & Processing
rss99 uses collected information for the following purposes:
3.1 Service Delivery & Management
- Creating and verifying accounts and ensuring login security
- Completing deposit and withdrawal transactions
- Providing bonuses, rewards, and VIP benefits
- Resolving issues by the customer support team
- Identifying and resolving technical issues on the platform
3.2 Security & Fraud Prevention
rss99 uses data to detect and prevent suspicious activity, multiple accounts, money laundering attempts, or any other harmful behaviour. This is done in the interest of all users.
3.3 Communication & Notifications
- Important account-related notifications (transaction confirmations, security alerts)
- Relevant offers and promotional information with your consent
- Notifications of platform updates and policy changes
3.4 Legal Compliance
rss99 may be required to provide information in response to lawful requests from authorities under applicable laws and regulations. In such cases, we will only provide information that is legally required.
Data Storage & Security
rss99 has implemented industry-standard security measures to keep your information safe. Our platform uses SSL encryption technology, which keeps your data fully secure during transmission and receipt.
4.1 Security Measures
- Encryption: Sensitive data (passwords, financial information) is always stored in encrypted form
- Access Controls: Only authorised personnel have access to the information they need
- Regular Audits: Security measures are regularly reviewed and updated
- Firewall & Security Layers: Multiple layers of security are in place
- Two-Factor Authentication (2FA): An additional layer of protection has been added to your account
4.2 Data Retention Period
Information is retained while your account is active and, after account closure, for a specific period as required by legal obligations. Financial transaction records are generally kept for a longer period as part of legal and regulatory requirements.
User Responsibility: Use a strong password to keep your account secure and do not share your login details with anyone. If you notice any suspicious activity, contact us immediately.
Sharing Data with Third Parties
rss99 does not generally share your personal information with third parties. However, information may be shared in the following limited circumstances:
5.1 Service Providers
rss99 works with certain trusted service providers who assist in operating our platform — such as payment processing, technology infrastructure, and customer support. These providers are bound by contract and are obligated to protect the confidentiality of your information.
5.2 Legal Requirements
If it is necessary to provide information as part of a court order, a lawful request from a law enforcement agency, or other legal process, we will do so. In such cases, we will only provide information that is legally required.
5.3 Business Changes
In the event of a merger, acquisition, or asset transfer, your information may be transferred. In such cases, we will notify you in advance and the new party will adhere to the same privacy standards.
5.4 What We Do Not Do
- We do not sell information to third parties for advertising purposes
- We do not transfer information to marketing agencies without your consent
- We do not share personal information with social media platforms
User Rights
Every user registered on rss99 has the following rights over their personal information:
6.1 Right of Access
You may request at any time to know what information we hold about you. We will provide this information within a reasonable timeframe.
6.2 Right to Rectification
If any information we hold about you is inaccurate or incomplete, you may request a correction. Most information can be updated directly from your account settings. For other changes, please contact the support team.
6.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain certain information for a specific period due to legal obligations.
6.4 Right to Object to Processing
You may object to and unsubscribe from marketing communications at any time.
6.5 Data Portability
You may request certain information associated with your account in a structured, commonly readable format.
To exercise your rights: Email [email protected] to exercise any of the above rights. Our team will verify your request and respond within a reasonable timeframe.
Protection of Minors
rss99 provides services only to individuals aged 21 or above. We do not knowingly collect or process the information of any minor.
Age is verified at the time of registration. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.
If a parent or legal guardian believes their minor child has provided information on rss99, please contact [email protected] immediately.
Policy Changes & Updates
rss99 may update this Privacy Policy from time to time. Changes will be published on this page and the "Last Updated" date will be revised.
8.1 Notification of Changes
For any significant changes, we will send a notification to your registered email. For minor changes, only this page will be updated.
8.2 Continued Use After Changes
If you continue to use rss99 after a policy update, you are considered to have accepted the terms of the updated policy. If you do not agree, you may request that your account be closed.
8.3 Previous Versions
To view a previous version of the policy, please contact [email protected].
Other Important Information
9.1 Links to Third-Party Sites
The rss99 platform may occasionally contain links to third-party websites. These sites have their own privacy policies, and rss99 is not responsible for the data collection or management practices of those sites.
9.2 International Data Transfers
rss99's servers and infrastructure may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that the same privacy standards are maintained.
9.3 Automated Decision-Making
rss99 uses certain automated processes to prevent fraud and ensure responsible gaming. These processes may influence decisions regarding account restrictions or closure. If you have an objection to any such decision, please contact the support team.
9.4 Interpretation of This Policy
In the event of any dispute over the interpretation of any provision of this Privacy Policy, rss99's interpretation shall be considered final.
Contact Us
Questions about privacy?
If you have any questions or concerns about this policy, or wish to exercise your rights, please contact our support team. We provide assistance in Bengali and English 24/7.
You can also reach us directly via live chat.
Login to rss99