rss99 Terms & Conditions

Introduction & Applicability

These terms and conditions ("Terms") form a legal agreement between the rss99 platform ("Platform", "we", "us") and the user ("you", "member"). By accessing the rss99 website or creating an account, you fully agree to these Terms.

rss99 operates a safe and reliable online betting and casino platform for players in Bangladesh. By ensuring SSL encryption and fair play, we maintain a transparent and responsible gaming environment for every user.

We reserve the right to change these Terms at any time. Continued use of the platform after any changes indicates that you have accepted the new terms.

Account Registration Eligibility

To create an account at rss99, the following conditions must be met:

• You must be at least 21 years of age.
• You are creating the account on your own behalf, not for any third party.
• All information you provide must be true, accurate, and complete.
• You do not reside in an area where online gaming is completely prohibited.
• Each person may hold only one account.

Identity Verification

rss99 may request documents for identity verification at any time. We reserve the right to temporarily suspend an account if the required documents are not provided. This process is essential to ensuring a safe gaming environment.

An account opened with fraudulent information will be closed immediately and all balances in that account may be forfeited.

Account Security & Password

The security of your rss99 account is your own responsibility. Keep your password and login details confidential and do not share them with anyone. If you suspect any unauthorized access, notify our support team immediately.

• Sharing or transferring an account is strictly prohibited.
• Use a strong password on your device.
• If you log in from a public or shared device, sign out at the end of your session.
• Attempting to access another person's account is a punishable offence.

rss99 will never ask for your password via email, phone, or chat. Be cautious if you receive any such request.

Deposit & Withdrawal Policy

The following rules apply to transactions on rss99:

Deposit Rules

• Minimum deposit amount: ৳500 (per method).
• Accepted methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Use only payment methods registered in your own name.
• Deposits via third parties are prohibited.

Withdrawal Rules

• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 10 to 45 minutes.
• Identity verification must be completed before withdrawal.
• You are requested to withdraw using the same method used for your deposit.

If unusual activity is suspected in any transaction, rss99 reserves the right to hold the withdrawal pending until the investigation is complete.

Bonus & Promotion Terms

rss99 offers various bonuses and promotional offers. Each offer has its own terms, which are clearly stated in the description of that offer.

Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement on the bonus is 10 times, calculated on the bonus amount only.

General Bonus Terms

• An account may receive the welcome bonus only once.
• Opening multiple accounts to generate bonus cash is prohibited.
• Withdrawing before the bonus wagering requirement is met may result in the bonus being cancelled.
• rss99 reserves the right to modify or cancel any bonus offer.
• Accounts may be suspended in cases of promotional abuse.

VIP Program & Rewards

rss99 runs a five-tier VIP program for its regular and loyal players. Weekly cashback benefits apply at each tier:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.3% weekly cashback.
• Gold: Up to 0.5% weekly cashback.
• Platinum: Up to 0.6% weekly cashback.
• Diamond: Up to 0.8% weekly cashback.

VIP tiers are determined based on a player's activity and loyalty to the platform. Stay regularly active to move up to higher tiers. Detailed information about VIP rewards can be obtained from the support team.

rss99 reserves the right to modify VIP benefits at any time. VIP cashback is non-transferable and applies only to the relevant account.

Prohibited Activities

Any of the following activities are a clear violation of rss99 rules and may result in immediate action:

• Fraudulent activities or manipulation.
• Betting using software bots or automation tools.
• Attempts at money laundering or illegal transactions.
• Exploiting technical errors on the platform.
• Harassment or abusive behaviour toward other members.
• Bonus abuse by creating multiple accounts.
• Operating an account under a false identity.
• Attempting to bypass the platform's security measures.

For any such violation, rss99 may suspend or terminate the account, forfeit the balance, and take legal action if necessary.

Intellectual Property & Copyright

All content on the rss99 platform — logos, designs, graphics, text, game interfaces, and software — is the intellectual property of rss99 or its respective licensors. Copying, modifying, distributing, or using this content for commercial purposes is strictly prohibited.

Third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, Ezugi) retain their own intellectual property rights. Game content from these providers is governed by their respective terms of use.

Privacy & Data Protection

rss99 places the highest importance on protecting users' personal data. To learn more about how we manage your data, please read our Privacy Policy.

We use SSL encryption to keep all your personal and financial information secure. We never sell your data to third parties, though information may be shared when required by legal obligations or to protect the security of the platform.

Responsible Gaming

rss99 prioritises responsible gaming. Online gaming is for entertainment, not a way to solve financial problems. Please keep the following in mind:

• Do not bet more than you can afford.
• Do not chase losses by increasing your bets.
• Set limits on your gaming time.
• If gaming ever causes stress or anxiety, take a break.

rss99 allows members to set deposit and betting limits on their own accounts. You may also request a voluntary temporary account suspension if needed. Visit our Responsible Gaming page for more details.

Limitation of Liability

rss99 is not responsible for:

• Sessions interrupted due to loss of internet connection.
• Issues caused by third-party software or server errors.
• Losses resulting from the user's own negligence or device failure.
• Service disruptions due to force majeure events (such as natural disasters or cyberattacks).

Transactions affected by technical errors on the platform will be reviewed and corrective action will be taken where appropriate.

Account Suspension & Closure

rss99 may suspend or close an account in the following circumstances:

• Violation of any clause in these Terms.
• Evidence of fraudulent or illegal activity.
• Failure to complete identity verification or provision of false information.
• Extended periods of inactivity.
• At the member's own request.

To voluntarily close your account, please contact the support team. Withdraw any eligible balance before closing your account.

Dispute Resolution

For any dispute or complaint, please contact the rss99 support team first. Our team is available 24 hours a day, seven days a week via live chat and email.

All complaints will be considered fairly. For betting-related disputes, the log records stored on the server will be treated as the final evidence.

Steps in the dispute resolution process:

1. Submit your complaint via live chat or email.
2. The support team will review the complaint and request any necessary information.
3. Once the review is complete, you will be informed of the outcome.
4. If you are not satisfied with the decision, you may request a reconsideration.

Terms Updates & Validity

rss99 reserves the right to update these Terms at any time. A notice will be published on the platform for significant changes. Continued use of the site after any changes will be taken to mean that you have accepted the new terms.

If any clause in these Terms is found to be invalid by a court, the remaining clauses will continue to be fully enforceable.

These Terms have been prepared in Bengali. In the event of any ambiguity in a translation, the Bengali version will take precedence.